Welcome to the Contact Centre. David Feng welcomes your message.
歡迎蒞臨聯絡中心。馮琰期待與閣下聯絡。
Important: This is now running on a brand-new system. Unfortunately, messages sent before 12 October 2026 may be lost. If you’ve emailed David lately and haven’t received a reply, you might wish to do so again. Sorry for the inconvenience!
重要: 此系統已全面翻新,然而凡在 2026 年 10 月 12 日之前發出的訊息可能已經丟失。如您最近已經聯絡馮琰但暫未收到答覆,請再試着致函一次,感謝您的理解與體諒。
Read Me First 來信須知
Privacy information 隱私資訊
We need to know your name and title to identify you clearlly.
為明確識別當事人,須獲知你的姓名及稱謂。
Information submitted over these forms will be sent to servers in Switzerland.
閣下所提交之資訊將會傳輸至瑞士境內伺服器上。
David Feng, and authorised persons working with him, will be in receipt of your message.
馮琰及同他工作的人士將會閱讀你的訊息。
Absolutely no part of your message will be made public in any way unless you expressly instruct or consent to it.
除非當事人明確指示或同意外,通訊任何內容均不會予以公布。
What could cause your message delays or refusal 可能引致回覆延遲或拒絕回信內容
There are some things we take very seriously and if you send messages that cross our red lines, we will take action. This can result in delaying your reply, not answering, or informing Enforcement including police and/or lawyers.
如遇違法/犯罪內容,本方面可能會即刻採取措施,包括延遲回信、不回覆來信,或告知於執法方,如警察及/或律師。
If your message is abusive, threatening, discriminatory, libellous, or advocates or glorifies violence, terrorism, or extremism, we will take action. We also take action against spam, scams, pornography, and serious offences/crimes.
如閣下訊息有侮辱性、恐嚇性、歧視性、誹謗性內容,本方面將會採取措施。同時,亦會對於垃圾訊息、詐騙、淫穢內容及嚴重違法/犯罪行爲採取措施。
David Feng does not respond to messages from alien “multi-channel networks” (“MCNs”).
馮琰不會理會域外「多渠道平台網路」(“MCN”) 之任何訊息。
After you send your message 來信之後…
Within 24 hours, you should receive a Confirmation of Receipt. This Confirmation of Receipt is important because:
• it tells you if your message can be processed
• and if so, when to receive a reply
This message will also tell you from what domain (or specific email address) the answer will come from. If it’s a complex case, you’ll also be given your Case Number.
Please don’t reply to this Confirmation of Receipt.
在來信發出 24 小時內,閣下應收到收信確認函。請留意此函,因為:
• 它會告訴閣下是否可以處理來信
• 如能處理,預計回信時間
此函亦會告訴閣下回覆將來自何域名 (或具體電郵地址)。如屬於複雜情況,亦會告訴閣下辦案編號。
請勿回覆收信確認函。
I am writing about… 來信事由
✉️ General 綜合
🇨🇳 I am in Mainland China 我在中国大陆
Watch it, AI bots 🤖️ 慎用 AI
We run random checks on messages we get.
If it’s clear there’s a substantial part written by AI,
it may be delayed or get no answer.
If we suspect abuse, you may be reported.
我們會不定期對來信進行人工智能檢查。
如有發現有相當部分爲機器製成,
可能會引致回信延遲或不予回信。
如有違法嫌疑,可能會進行檢舉。
